What locations do you ship to?
We ship worldwide and prices are determined based on the weight of the purchase and where the purchase is being shipped to.
What is the sizing like for your garments?
We carry a number of different ranges, and so our sizing changes depending on the garment. We provide a general size guideline here, however this may be subject to change. If an item is a “ladies fit”, it will be noted in the product’s information section, and this can indicate that the garment is a tighter fit.
I saw a product in one of your stores, and cannot find it online, is it available?
If you saw a product in one of our stores and cannot find it online, please send us an email at info@glendaloughwoollenmills.com with as much detail as possible about the garment or product, and if you have any photos of it please feel free to attach them to the email. While we cannot guarantee that the product is still in stock, we will do everything we can to track it down for you!
My product seems to be taking a long time to arrive, where can I get more information about when it might arrive?
Unfortunately, due to Brexit and the COVID-19 crisis, some orders are facing significant delays. Most orders sent within Ireland are generally delivered within five days, however our international orders can take in excess of fourteen working days to arrive. We apologise for any delays.
How can I contact you about something I saw on the website?
Please direct all of your website queries to info@glendaloughwoollenmills.com, or via our social media, and we will be try to get back to you as soon as possible.
How can I pay for the products shown on your website?
You can pay for the items on our website securely using either VISA or PayPal. If you are having difficulties paying, please do not hesitate to contact us.
Would like to return or exchange my product, where can I find out more information this?
